Who are Koru Kids and how are they revolutionising childcare in London? Read on to find out why you wish you had heard of them sooner and how they’re providing modern childcare solutions for London parents.
They’re the only people in London that specialise in part-time and after school nannies
Koru Kids provides part-time nannies for families looking for childcare just a few hours a week. So many nanny agencies require you to hire a full-time nanny, or you’re left looking for babysitters who are really just looking for ad hoc hours. With Koru Kids you hire a vetted nanny for set hours a week during term time only (but lots of nannies are happy to help during the holidays too!). Most parents are looking for after school pick ups so they can crack on with their work and not have to worry about making it to the school gates in time. All their nannies are happy to work as little as 9 hours a week, some for even less or more – you just let them know exactly what you’re looking for (minimum of 3hrs a week required during term time). Their nannies have even been helping parents who need childcare while they work from home over the lockdown period.
They vet and train every single nanny
Whether applicants have professional or personal experience, Koru Kids vet all their nannies to ensure they have an exceptional base level of experience with children, and most importantly that they’re passionate about working with kids. In fact, they only accept less than the top 10% of applicants! On top of that, every nanny undergoes specially made online training so that they understand the Koru Kids ethos to help create nurturing environments for your children to flourish in and feel comfortable. They’ll also make sure to carry out two reference checks before an applicant is accepted to be a Koru Kids nanny. Nannies are First Aid trained, and an enhanced DBS check is carried out once they agree to start working with you.
It’s totally free to sign up, browse and meet nannies with no upfront fees
Parents are welcome to sign up and check out the nannies in their area without being tied down to membership fees. You’ll be able to browse and filter them depending on your preferences, such as how much care you’re looking for or if they can speak a specific language. With Koru Kids you can shortlist your favourite nannies, chat and interview the ones who seem like the best fit. You won’t pay a thing until you’ve found someone you’d like to hire. You’ll only pay a service charge along with your nanny’s hourly rate once you start working together, so there’s only ever one payment to make each month. Their rates start at only £13 per hour (which includes the service charge!) for sole care, or £9 per hour if you decide to nanny share with another local family. Koru Kids will even give your nanny a pay rise on them after your nanny has worked with you for 6 months, and then again after a year.
They pride themselves on having a great customer service
From signing up to way after you work with your nanny, the Koru Kids customer service team is always on hand to help. They may be a tech company, but they’re not at all far from offering some human help. Customer service means the world to them, so whatever your queries are, at whatever stage of the process they’ll help you out. They aim to respond within only one working day, and will offer you and your nanny ongoing support even once you’re working together to help resolve any issues that may arise. They’ll also pass on any feedback you may have for your nanny to keep the relationship strong. What’s more, Koru Kids will make sure your nanny is never left stuck for ideas to do with the kids; they’ll be sent weekly schedules full of fun things to get up to, and will become part of a nanny community.
They do it all
Koru kids do all the hard work for you. From vetting, referencing and training the nannies, to sorting out all the admin and legal bits too – all of which is covered in their set hourly rate (that’s right, there are no upfront fees; you only pay once you hire a nanny). With Koru Kids you don’t have to worry about your nanny’s tax or the paperwork that comes with being an employer, they’ll sort it all out for you and even make approving your nanny’s working hours so smooth on their nifty payroll app. Nannies even get First Aid training, and an enhanced DBS check once they start working with you, so you know your kids are always in safe hands.
They have a range of nannies
Whether your kids need a super-smart student to help with homework, a football fanatic, or a little more “hug” from someone with more experience, Koru Kids can help. All their nannies are priced between £13-£16 per hour, though the majority are £13, based on their experience level (don’t worry, even the most affordable nannies have experience working with children). Your nanny will be fully aware of how much they get paid and Koru Kids will have organised the contract so you don’t have to have any awkward conversations about paying them.
Parents rate them!
‘It was remarkably quick to find a nanny on Koru Kids, I started looking at lunchtime and she was employed and working by the evening. Plus she lives locally and is fantastic with the kids!’ – James
‘We were able to interview a reasonable number of candidates in a short time and found the ideal nanny for us! We’re super pleased. Also all of the fees are so reasonable and you feel you’re doing the right thing by becoming an actual employer instead of cash on hand.’ – Paula
‘Koru Kids have been a godsend to sort out care for my girls while we work from home. Easy to use, super-helpful with any queries, and our nanny is excellent.’ – Shannan
Koru Kids is rated over 4.8 stars on Google by over 450 reviews. Read more reviews about Koru Kids here.
Find out for yourself why Koru Kids features in the BBC, the London Evening Standard, the Guardian and Forbes here.